Success Stories
Discover how our clients achieved excellence with our solutions and services.
Project Overview
The SAP MONI implementation project for Leica was conducted to replace the legacy CCMS monitoring approach with a modern, flexible, and centrally managed solution based on E(i)xM SAP MONI. The objective was to achieve comprehensive monitoring coverage for SAP systems, integrate with PRTG, and ensure long-term maintainability.
Implemented Measures
Key achievements and features of the SAP MONI implementation.
Migration of CCMS monitoring to ABAP-based SAP MONI framework
Creation of monitoring templates for key SAP components and KPIs
Configuration of sensors for IDoc processing, RFC destinations, background jobs, and system logs
Implementation of performance monitoring for dialog and update response times
Setup of certificate and number range monitoring
Integration with PRTG for centralized monitoring and alerting
User training and handover of documentation for operations
Key Results
Comprehensive Monitoring
Comprehensive monitoring templates implemented, covering technical and functional KPIs.
Monitoring Integration
Monitoring integration operational, ensuring a single pane of glass for infrastructure and SAP metrics.
Operational Handover
Operational team trained and ready to maintain and extend monitoring coverage. Legacy CCMS monitoring decommissioned.
Successful Deployment
SAP MONI successfully deployed across target SAP systems.
Outcome & Next Steps
The project achieved its objective of modernizing SAP system monitoring at LEICA. The implemented solution provides improved transparency, centralized alerting, and easier extensibility.
Fine-tune thresholds based on operational experience
Add further functional monitoring use cases
Explore automation options for incident creation and resolution