E(i)xM PILOTAGE – Real-Time IT Management Tool
E(i)xM PILOTAGE – IT Operations Cockpit
A real-time IT operations dashboard and service operations cockpit that centralizes IT tasks, incidents, and system health. Customizable views, interactive filtering, and role-based dashboards help teams respond faster, prioritize activities, and reduce downtime
Overview & Capabilities
E(i)xM PILOTAGE is a real-time IT management tool and infrastructure operation management platform that provides centralized control for IT tasks. Combining live IT task status, smart grouping, and cross-system oversight, it gives IT teams, support staff, and executives full transparency into incidents, activities, and overall system health.
Key Features
Dynamic Dashboards
Dynamic dashboards showing IT task status in real time.
Customizable Views
Customizable views by company, location, customer, or service.
Drill-Down Management
Interactive filtering, drill-down IT activity management, and acknowledgment actions for efficient operations.
Audit Logging
IT work planning, implementation, and secure audit logging.
Use Case Scenario
Whether for IT operations, customer support, or an IT task management overview for executives, PILOTAGE provides a live window into planned, ongoing, or resolved IT activities. It enables centralized oversight, helping teams quickly identify issues, understand impact, and enhance IT availability.
Views & Customization
Dashboards can be grouped by operational or organizational criteria, such as business area, location, severity, or critical task. Users can focus on specific tasks, regions, or customer environments while working within a unified, intuitive interface.
Benefits at a Glance
Real-Time Visibility
Provides real-time visibility across IT operations and services.
Centralized Alerts
Centralizes alerts, events, and escalation paths for all IT activities and tasks.
Faster Response
Supports faster response times, better prioritization, and enhances IT availability.
Role-Based Views
Offers customizable, role-based views for operators, support teams, and executives.