E(i)xM PILOTAGE – Real-Time IT Management Tool
E(i)xM PILOTAGE – IT Operations Cockpit
A real-time IT operations dashboard and service operations cockpit that centralizes IT tasks, incidents, and system health. Customizable views, interactive filtering, and role-based dashboards help teams respond faster, prioritize activities, and reduce downtime
Overview & Capabilities
E(i)xM PILOTAGE is a real-time IT management tool and infrastructure operation management platform that provides centralized control for IT tasks. Combining live IT task status, smart grouping, and cross-system oversight, it gives IT teams, support staff, and executives full transparency into incidents, activities, and overall system health. It transforms traditional monitoring into intelligent operational management by combining monitoring, automation, and AI-driven analysis in a unified platform.
Key Features
Dynamic Dashboards
Dynamic dashboards showing IT task status in real time.
Enterprise Monitoring
Over different NMS it delivers common Inventory, Ticket-Overview, and Dashboards.
AI-Driven Insights
Supporting root cause detection and correlation across systems, as well as predictive recommendations.
From Technology to Business Impact
Integrated project management, resource planning, and ticket lifecycle management.
Use Case Scenario
Whether for IT operations, customer support, or an IT task management overview for executives, PILOTAGE provides a live window into planned, ongoing, or resolved IT activities. It enables centralized oversight, helping teams quickly identify issues, understand impact, and enhance IT availability. Unlike classical monitoring tools, E(i)xM is not limited to data collection and visualization. It provides an integrated architecture that connects to NMS, SAP, and Databases using integrated software. It uses Agentic AI to optimize data analysis through freely selectable AI Chatbots, the results of which can be saved in Agile Boards and thus integrated into the workflow.
Benefits at a Glance
Real-Time Visibility
Provides real-time visibility across IT operations and services.
Centralized Alerts
Centralizes alerts, events, and escalation paths for all IT activities and tasks.
Faster Response
Supports faster response times, better prioritization, and enhances IT availability.
AI-Driven Intelligence
Offers dashboards, AI-supported analysis, and easy NMS configuration for operators, support teams, and executives.